Lakewood Together

Free Trial 14 Days

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FAQ


Will my question(s) actually be answered by the host?

Our hosts do their best to answer you directly. With many subscribers though, it’s not always possible to respond to every question. You may find that your question is addressed by the host in a text to all subscribers, as other subscribers were asking the same question. Great minds think alike!


Can other subscribers see my texts?

Nope. This is not a group chat. Only the host will see messages you send to them. Your conversation is strictly between you and the host.


How often will the host text?

It’s totally up to them and varies greatly by host. Feel free to text them directly and let them know if you want to hear from them more or less.


How do I cancel?

You can text STOP at any time to end all text messages and any associated charges.


How do I update my credit card information?

Easy! If you're paying for texts from your host, click Update Payment Details in the upper right corner of this page. Need help? Here are step-by-step instructions.


How to do I apply a promo code to my subscription?

Nice work on landing the promo code! Click the Apply Promo Code button in the upper right corner of this page. Enter the code and your billing email, and enjoy your discount. Need help? Here are step-by-step instructions.


Does Subtext sell any data collected?

No way. Subtext is not a data business. Subtext has no intention of selling any user data.


What if I have other questions?

We got you. Email us: hello@joinsubtext.com