FAQs

If you can't find an answer to your question, contact us at hello@joinsubtext.com

When a subscriber replies to a host's text, will that reply be visible to all subscribers?

Nope. Only you, the host, will see that subscriber's reply and can choose whether to respond directly to them.


How does Subtext content differ from what is published on Twitter?

Think of it as a text conversation you might have with friends who are looking for advice, information or guidance on a topic you're an expert on.


Can this be integrated into my existing membership program?

Definitely.


Do you sell the data you collect?

Absolutely not. We’re not a data business and we have no intention of selling any user data.


What if subscribers want to cancel?

A subscriber can simply text "STOP" at anytime to end messages and any related billing. We handle all of the technical legwork for subscribers canceling, changing credit cards, opting out, etc., so our hosts can focus on connecting with their biggest fans.


Who started Subtext?

Subtext was founded in 2019 by Advance Local’s in-house media and tech incubator, the Alpha Group.